At Paterson Builders we strive for customer satisfaction.

We regularly receive letters, cards & e-mails from customers saying thank you. Here are just a few...

Letter Nov 2006  Dear Mr Paterson  I wish to convey to you how delighted I was with the workmanship of your two men, Walter and David who did the joinery and painting in my flat recently. Never have I had such good and steady workers and the only adjective to describe their work is excellent in every way. Betty AA Edmiston, Glasgow

Thank You Card, December 2006   Thanks Patersons for all your help on Christmas Eve - I was and still am very gratefull. delighted with my new ceiling - thanks John for organising it. Carole Ann Miller

Letter June 2006 Dear Mr Paterson I am writing to inform you of the excellent job William and Robert have just completed. They were both very pleasant, arrived on time, explained each stage of the job and worked extremely hard throughout the day. I would have no hesitation in recommending your company to family and friends. If we require further work in the future, we will certainly contact you again. Nicci Boag, Kirknewton

Thank You Card June 2006 I would be obliged if our thanks could be passed on to Walter, dale, Callum, Ryan and Willie for the works they have recently carried out at our house. We are very happy with the repairs and decoration and the manner and care they all took while doing so. George and Beth Waldron, Largs

LETTER: 28th December 2005 Dear Mr Gardner, Just a note to say thank you to you & your workforce for rebuilding our damaged front bay window. You and your staff worked hard to get the job completed before Christmas, for which we are very grateful. it had been a very difficult few months for us, but the professional way in which you & your men tackled the job helped reduce the stress considerably. Mr & Mrs W. Brown

E-MAIL: 29th September 2005 For the Attention of David Paterson David, I wish to thank you & your team for the excellent work carried out at my parents home at (address) Cumnock. The patience, caring and understanding displayed by your team throughout this project was of the highest standard and your customer care and quality of service cannot be faulted. I know that there were occasions when my father tested everyone's patience to the limit but your staff never failed to treat him with anything more than respect throughout. Having spoken to you yourself then I can only say they are obvoiusly following you excellent example. The finishing touches were completed last week and my Mum & Dad are now the proud owners of a brand newhome for their retirement years. Again I wish to express my sincere thanks to you and your team and send my kindest regards for the future. Lexa Healy Cumnock

LETTER: No Date Stephen W. Riegal Dear Mr Ryce Please find enclosed a cheque for my outstanding payment for the work you have completed at my home. My apologies for the slight delay but I have been travelling extensively. I also wanted to take this opportunity to thank you very much for the work your company has performed to bring back the house the way it was. I would especially extend my gratitude to John, who has been extremely flexible and accommodating to my requests; he has also found a solution to the issues and has been personally involved with assisting in various areas. Please also extend my thanks to your professional team of craftsmen who have done an excellent job. I would not hesitate to recommend your team and company to any project. S Riegal Mid Calder

LETTER: 19 May 2005 Dear David, Now that the work at my house has finished. I'd like to take the opportunity to thank you, and, through you, all the members of the company that came out, sometimes in appaling weather, to put the place back into living order. Jill and I were extremely impressed not only by everyones efficiency and overall competence but also by their helpfulness and courtesy. Everyone responded marvellously. You have a company of skills and character. Hang on to them. Roy Wilkie Rutherglen

LETTER: 14th May 2005 Dear Mr Paterson, This letter is a short note of thanks concerning the job your company completed recently at our home. We would like to let you know our appreciation that you assigned Stuart Gardner to our job. His standard of workmanship and professionalism, quite frankly, is the best we have seen. Billy Ryce and John Gardner should also be mentioned for their part ensuring that the job was completed as efficiently and effective as possible. We have passed our comments of delight onto Clive Rogers at Norwich Union, and only wish Paterson's had been appointed to the job initially as you have returned our house to a home. Many Thanks. Chris & Tracey Ferguson Cumbernauld

LETTER: 12th April 2005 Dear Mr B. Ryce We would like to thank you, John and all your team of builders, plasterers and decorators for the excellent standard of work that you completed in our home.  All your team have been polite and considerate to us and all worked very hard. Many thanks to you all and we have no hesitation in recommending your company in the future. Nancy & Brian McCusker West Lothian

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