HELP

Use the BACK button on the top left of you browser to return to the previous page, or click HERE to return to the INS instruction page

Here are just some of the more frequesnt questions we get asked. If your question is not answered here please do not hesitate to contact us

  • How do I use the INS form
  • What if I lose my password for the INS page?
  • Are your workmen qualified?
  • How do I use the INS form

    Enter YOUR details first. Please ensure you provide us with your DIRECT telephone number & correct email address to help us provide a faster service. Please ensure all fields marked with an *  are complete. Ensure the customer details are correct and simply press submit. You will receive a confirmtion email so you know we have received your instructions.   You will be contacted shortly after with a status update.

    IMPORTANT:  The email you receive will have the instructions you provided Patersons with. Please review this email & ensure the information you provided is 100% correct as this is the information that we will act upon. If there are any discrepancies please contact us straight away.


    What if I lose my password for the INS page?

    Fill out our General Enquiries page and a renewal will be sent direct to your inbox


    Are your workmen qualified?

    Yes. we only use accredited personnel on all jobs. This provides us and you the customer peace of mind.


    If you require help with this site click HELP. Take a little time to read our Testimonials or visit our Gallery for some 'Before & Afters'